FAQs

Q?How long does a bathroom take to install from start to finish?
A.

Boscolo carries out the same procedure with every bathroom, we normally allow 2-3 weeks from start to finish; This may vary depending on the works involved.

Q?Do you employ your own tradesman?
A.

Boscolo employs 2 fitting teams and sub-contracts the electrical works and decoration works.

Q?What guarantee do you offer?
A.

Boscolo guarantees all our  installation services & your manufacture guarantee can vary from 5 Years – lifetime. Please ask for further details…

Q?What is your re-stocking charge?
A.

Boscolo charges a 25% re-stocking charge for all goods returned. This  may vary depending on the manufacture.

Q?Can we go on holiday while you install our bathroom?
A.

Boscolo offers the highest level of service and ‘all our tradesman’ are trustworthy and have the utmost respect for our client’s properties. The company Director would be the key holder and make sure all alarms are set and the property securely locked.

Q?What happens if we have a problem on site that has not been accounted for?
A.

Boscolo always try to make sure that the installation cost covers all aspects, but occasionally we cannot see under floors or behind walls! We would stop the installation and organise a meeting with the client to discuss the best way forward.

Q?What happens when the bathroom is finished?
A.

Boscolo would be on site to ‘Sign-Off ‘ the bathroom with the client and make sure that everything is 100%  to the customer’s satisfaction. We also may ask  to take some photos for our own portfolio.